Last updated: September 2026
Introduction
thicketmere respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share information about you when you interact with our website and services.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following types of personal data:
Information You Provide
- Contact details including name, email address, and organisation name when you submit enquiries
- Service preferences and requirements you share during consultations
- Correspondence records when you communicate with us
Information Collected Automatically
- Technical data such as IP address, browser type, and operating system
- Usage data including pages visited and time spent on our website
- Cookie data as described in our Cookie Policy
How We Use Your Information
We process your personal data for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver consulting services you have engaged us to perform
- To maintain records of our business relationship
- To improve our website and service offerings
- To comply with legal obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have provided clear consent for specific purposes
- Contract: Where processing is necessary to perform a contract with you
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal obligation: Where we are required to comply with a legal requirement
Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Service providers who assist with our business operations under appropriate contractual safeguards
- Professional advisers including lawyers and accountants where necessary
- Regulatory authorities where required by law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry records are typically retained for three years. Client engagement records may be retained longer in accordance with professional requirements.
Your Rights
Under data protection legislation, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your data protection rights, please contact us at:
thicketmere
Floor 4, Alberton House
St Mary's Parsonage
Manchester, M3 2WJ
Email: [email protected]
Changes to This Policy
We may update this privacy policy periodically. Material changes will be notified through our website.