GDPR Compliance

Last updated: September 2026

Our Commitment

thicketmere is committed to protecting the privacy and security of personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page provides information about how we comply with data protection law and explains your rights regarding your personal data.

Data Controller

thicketmere acts as the data controller for personal information collected through this website and in connection with our consulting services.

Contact details:

thicketmere
Floor 4, Alberton House
St Mary's Parsonage
Manchester, M3 2WJ

Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined in Article 6 of UK GDPR:

• Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for a specific purpose
• Contract (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interest (Article 6(1)(f)): Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms
• Legal Obligation (Article 6(1)(c)): Where we are required to process data to comply with a legal obligation

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and, where we do, to request a copy of that data along with additional information about how we process it.

Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete data completed.

Right to Erasure (Article 17)

In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and only applies in specific situations.

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing of your personal data in certain circumstances.

Right to Data Portability (Article 20)

Where we process data based on consent or contract, and processing is automated, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object (Article 21)

You have the right to object to processing of your personal data where we rely on legitimate interests as our lawful basis.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing which produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month of receipt. In complex cases or where we receive a high volume of requests, we may extend this period by up to two additional months, in which case we will inform you of the extension.

We may request verification of your identity before processing your request to ensure we are disclosing information only to the data subject or their authorised representative.

Data Protection Principles

We adhere to the data protection principles set out in Article 5 of UK GDPR:

• Lawfulness, fairness and transparency: Processing data lawfully and openly
• Purpose limitation: Collecting data for specified, explicit and legitimate purposes
• Data minimisation: Collecting only data that is adequate, relevant and necessary
• Accuracy: Keeping data accurate and up to date
• Storage limitation: Keeping data no longer than necessary
• Integrity and confidentiality: Processing data securely
• Accountability: Demonstrating compliance with these principles

International Transfers

We primarily store and process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data where appropriate
• Access controls limiting data access to authorised personnel
• Regular security assessments
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Website: ico.org.uk

Updates

We may update this GDPR compliance information from time to time. Material changes will be communicated through our website.